Privacy Policy
Effective Date: May 5, 2026
TopCal Roofing ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website topcalroofing.com, use our services, or communicate with us.
1. Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number, and property address when you request an estimate, schedule an inspection, or contact us.
- Project Details: Information about your roofing needs, property type, and service preferences.
- SMS Consent: Phone number and opt-in consent when you agree to receive text messages from us.
- Financing Inquiries: Phone number and zip code when you explore financing options through our website.
Information Collected Automatically
- Usage Data: Pages visited, time spent, referring URL, browser type, and device information.
- Cookies: We use cookies and similar technologies to improve your browsing experience and analyze website traffic.
2. How We Use Your Information
- To respond to your inquiries and provide roofing estimates.
- To schedule and manage appointments, inspections, and projects.
- To send appointment reminders, estimate follow-ups, and project status updates via email or SMS (with your consent).
- To process financing inquiries through our partners (GoGreen Financing, RenewFinancial).
- To improve our website, services, and customer experience.
- To comply with legal obligations.
3. SMS/Text Messaging
If you opt in to receive text messages from TopCal Roofing, we may send you:
- Appointment confirmations and reminders
- Estimate delivery notifications
- Project status updates
- Follow-up messages regarding your roofing project
Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. See our SMS Consent Policy for full details.
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist with email delivery, SMS messaging, payment processing, and website hosting.
- Financing Partners: GoGreen Financing and RenewFinancial, only when you choose to explore financing options.
- Legal Requirements: When required by law, court order, or governmental authority.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure data storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of marketing communications at any time.
California residents may have additional rights under the California Consumer Privacy Act (CCPA). Contact us to exercise any of these rights.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., financing partners, review platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us:
